About TrustedPals

Except it’s not really about us.
It’s about you!!!

About TrustedPals

Except it’s not really about us. It’s about you.

Humans are helpful

But we understand you in a way they don't. We know exactly how it feels to pinch a tail or 
snag a paw. Our cover's here to help you get the care you need, to get you back on all four paws.

 

 

 

 

What's covered?



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We're here for you

Coverage for accidents and illnesses, and we’ll be there to help if you’ve lost your get-up-and-go.

That includes paying for medicines prescribed by your vet, tests and exams if you need help, and lots more.

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Wellness plan

This helps your human budget and pay for your everyday care. They’ll get $750 each year to spend on treatments recommended by a licensed vet, like exams or medicine to keep you feeling fine.

Explore your dog insurance and cat insurance coverage

Accident and illness cover

We’ll help you get back on all four paws after scrapes, breaks, or dog days – and you can pick your favorite vet so you feel right at home. And unlike some other dog insurance and cat insurance plans, we don’t make you visit the vet for an exam before (or after) your human takes out your plan.

If you have a medical condition when you sign up (a pre-existing condition), you won’t be covered for it – but if your condition is fully cured, you’ll be covered if you pick up the same problem again. It doesn’t work that way with most pet insurance plans, and providers aren’t always so upfront about it!  Your human can learn more about our dog insurance and cat insurance plan here.

Coverage
Description

If you’re sick, or you’ve been hurt in an accident, we’ll pay for a vet to physically examine you and prescribe follow-on treatment or therapy.

We’ll pay for a vet to diagnose and treat your illness or injury. This can include surgery, materials (for example, bandages, or cones to stop you scratching) and further treatments or medicines they prescribe.

We’ll cover the cost of medicine your vet prescribes to help you recover and deal with pain.

We’ll pay for special pet food and nutritional supplements which are prescribed by your vet.

Prescribed training and therapy

We’ll pay for behavioral training and therapies prescribed for you by your vet. Any training or therapy which isn’t prescribed by your vet isn’t covered. Your human can learn more about our dog insurance and cat insurance plan here.

Wellness plan

Routine and preventative care to help you feel fighting fit, every day. Our wellness plan gives you $750 over the course of each plan year to spend on this type of treatment.

We’ve listed a few different treatments below to give you an idea of what we’ll pay for, but so long as a licensed vet says it’s for "wellness", it’s covered.  Your human can learn more about our dog insurance and cat insurance wellness plan here.

Coverage
Description

We’ll pay for a vet to give you a good once-over, once a year, for a general check-up on your health.



How we stack up

Different pet insurance companies have different plans, so it’s not all about price. Some types of cover are more valuable than others – make sure you know exactly what you’re getting. 

We’re not afraid to show you how far we’re ahead of the game we are in creating one of the best dog insurance and cat insurance programs. 

Our humans do their best to keep our comparison chart up-to-date, but they are human and dog insurance and cat insurance do change.  Our comparison illustration is only meant to summarize key features we feel your human may want to focus on.  Ask your human to email us if you spot something not right and make sure your human reads and does their own comparison of your pet insurance plan before deciding which is the best pet insurance program for you.

TrustedPals
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  Embrace Figo Healthy Paws Nationwide Pet Best PetPlan Trupanion
Accident & Illness - Pet Insurance Plan included with NO additional add-ons
Same great coverage at all premium levels for all ages
Premium options to fit every budget
Pre-existing and cured conditions clearly defined
Claims paid to your human Up to 10 days Up to 30 days Up to 10 days Up to 10 days Up to 30 days Up to 15 days Up to 10 days Up to 30 days
100% reimbursement option
0% co-pay option
Deductible type Annual Annual Annual Annual Annual Annual Annual Per condition
No yearly exam required
Exam Fee Included for illness & injury
Prescription medicines
No (maximum) age limit
Hereditary Conditions (no restrictions)
Chronic Conditions (no restrictions)
Alternative and holistic treatments (no restrictions)
Waiting period 14 days 14 days 14 days 15 days 14 days 14 days 15 days up to 30 days
Waiting period for ligament & hip dysplasia 12 months 6 months 6 months 12 months 12 months 3 days 6 months 30 days
Death benefits
Wellness - Pet Insurance Plan
Wellness plan option
Heartworm testing and prevention
Prescribed Nutritional Supplements
Annual wellness exam
Dental trauma & prevention
Spaying or neutering
Vaccinations
Included with our TrustedPals Pet Insurance Program - more benefits coming!
Real-time 'pet finder' program
Refer-a-Pal program
Custom Mobile APP/Mobile enable
Pet medical records storage
Dedicated TrustedPals Pet Advisors
Pledge 1% of our profits to disaster relief
Trusted
Pals
Same great coverage at all premium levels for all ages c-Embrace
Premium options to fit every budget c-Embrace
Pre-existing and cured conditions clearly defined c-Embrace
Claims paid to your human Up to 10 days Up to 30 days c-Embrace
100% reimbursement option c-Embrace
0% co-pay option c-Embrace
Deductible type Annual Annual c-Embrace
No yearly exam required c-Embrace
Exam Fee Included for illness & injury c-Embrace
Prescription medicines c-Embrace
No (maximum) age limit c-Embrace
Hereditary Conditions (no restrictions) c-Embrace
Chronic Conditions (no restrictions) c-Embrace
Alternative and holistic treatments (no restrictions) c-Embrace
Waiting period 14 days 14 days c-Embrace
Waiting period for ligament & hip dysplasia 12 months 6 months c-Embrace
Death benefits c-Embrace
Wellness plan option c-Embrace
Heartworm testing and prevention c-Embrace
Prescribed Nutritional Supplements c-Embrace
Annual wellness exam c-Embrace
Dental trauma & prevention c-Embrace
Spaying or neutering c-Embrace
Vaccinations c-Embrace
Real-time 'pet finder' program c-Embrace
Refer-a-Pal program c-Embrace
Custom Mobile APP/Mobile enable c-Embrace
Pet medical records storage c-Embrace
Dedicated TrustedPals Pet Advisors c-Embrace
Pledge 1% of our profits to disaster relief c-Embrace
Same great coverage at all premium levels for all ages c-Figo
Premium options to fit every budget c-Figo
Pre-existing and cured conditions clearly defined c-Figo
Claims paid to your human Up to 10 days Up to 10 days c-Figo
100% reimbursement option c-Figo
0% co-pay option c-Figo
Deductible type Annual Annual c-Figo
No yearly exam required c-Figo
Exam Fee Included for illness & injury c-Figo
Prescription medicines c-Figo
No (maximum) age limit c-Figo
Hereditary Conditions (no restrictions) c-Figo
Chronic Conditions (no restrictions) c-Figo
Alternative and holistic treatments (no restrictions) c-Figo
Waiting period 14 days 14 days c-Figo
Waiting period for ligament & hip dysplasia 12 months 6 months c-Figo
Death benefits c-Figo
Wellness plan option c-Figo
Heartworm testing and prevention c-Figo
Prescribed Nutritional Supplements c-Figo
Annual wellness exam c-Figo
Dental trauma & prevention c-Figo
Spaying or neutering c-Figo
Vaccinations c-Figo
Real-time 'pet finder' program c-Figo
Refer-a-Pal program c-Figo
Custom Mobile APP/Mobile enable c-Figo
Pet medical records storage c-Figo
Dedicated TrustedPals Pet Advisors c-Figo
Pledge 1% of our profits to disaster relief c-Figo
Same great coverage at all premium levels for all ages c-Healthy Paws
Premium options to fit every budget c-Healthy Paws
Pre-existing and cured conditions clearly defined c-Healthy Paws
Claims paid to your human Up to 10 days Up to 10 days c-Healthy Paws
100% reimbursement option c-Healthy Paws
0% co-pay option c-Healthy Paws
Deductible type Annual Annual c-Healthy Paws
No yearly exam required c-Healthy Paws
Exam Fee Included for illness & injury c-Healthy Paws
Prescription medicines c-Healthy Paws
No (maximum) age limit c-Healthy Paws
Hereditary Conditions (no restrictions) c-Healthy Paws
Chronic Conditions (no restrictions) c-Healthy Paws
Alternative and holistic treatments (no restrictions) c-Healthy Paws
Waiting period 14 days 15 days c-Healthy Paws
Waiting period for ligament & hip dysplasia 12 months 12 months c-Healthy Paws
Death benefits c-Healthy Paws
Wellness plan option c-Healthy Paws
Heartworm testing and prevention c-Healthy Paws
Prescribed Nutritional Supplements c-Healthy Paws
Annual wellness exam c-Healthy Paws
Dental trauma & prevention c-Healthy Paws
Spaying or neutering c-Healthy Paws
Vaccinations c-Healthy Paws
Real-time 'pet finder' program c-Healthy Paws
Refer-a-Pal program c-Healthy Paws
Custom Mobile APP/Mobile enable c-Healthy Paws
Pet medical records storage c-Healthy Paws
Dedicated TrustedPals Pet Advisors c-Healthy Paws
Pledge 1% of our profits to disaster relief c-Healthy Paws
Same great coverage at all premium levels for all ages c-Nationwide
Premium options to fit every budget c-Nationwide
Pre-existing and cured conditions clearly defined c-Nationwide
Claims paid to your human Up to 10 days Up to 30 days c-Nationwide
100% reimbursement option c-Nationwide
0% co-pay option c-Nationwide
Deductible type Annual Annual c-Nationwide
No yearly exam required c-Nationwide
Exam Fee Included for illness & injury c-Nationwide
Prescription medicines c-Nationwide
No (maximum) age limit c-Nationwide
Hereditary Conditions (no restrictions) c-Nationwide
Chronic Conditions (no restrictions) c-Nationwide
Alternative and holistic treatments (no restrictions) c-Nationwide
Waiting period 14 days 14 days c-Nationwide
Waiting period for ligament & hip dysplasia 12 months 12 months c-Nationwide
Death benefits c-Nationwide
Wellness plan option c-Nationwide
Heartworm testing and prevention c-Nationwide
Prescribed Nutritional Supplements c-Nationwide
Annual wellness exam c-Nationwide
Dental trauma & prevention c-Nationwide
Spaying or neutering c-Nationwide
Vaccinations c-Nationwide
Real-time 'pet finder' program c-Nationwide
Refer-a-Pal program c-Nationwide
Custom Mobile APP/Mobile enable c-Nationwide
Pet medical records storage c-Nationwide
Dedicated TrustedPals Pet Advisors c-Nationwide
Pledge 1% of our profits to disaster relief c-Nationwide
Same great coverage at all premium levels for all ages c-Pet Best
Premium options to fit every budget c-Pet Best
Pre-existing and cured conditions clearly defined c-Pet Best
Claims paid to your human Up to 10 days Up to 15 days c-Pet Best
100% reimbursement option c-Pet Best
0% co-pay option c-Pet Best
Deductible type Annual Annual c-Pet Best
No yearly exam required c-Pet Best
Exam Fee Included for illness & injury c-Pet Best
Prescription medicines c-Pet Best
No (maximum) age limit c-Pet Best
Hereditary Conditions (no restrictions) c-Pet Best
Chronic Conditions (no restrictions) c-Pet Best
Alternative and holistic treatments (no restrictions) c-Pet Best
Waiting period 14 days 14 days c-Pet Best
Waiting period for ligament & hip dysplasia 12 months 3 days c-Pet Best
Death benefits c-Pet Best
Wellness plan option c-Pet Best
Heartworm testing and prevention c-Pet Best
Prescribed Nutritional Supplements c-Pet Best
Annual wellness exam c-Pet Best
Dental trauma & prevention c-Pet Best
Spaying or neutering c-Pet Best
Vaccinations c-Pet Best
Real-time 'pet finder' program c-Pet Best
Refer-a-Pal program c-Pet Best
Custom Mobile APP/Mobile enable c-Pet Best
Pet medical records storage c-Pet Best
Dedicated TrustedPals Pet Advisors c-Pet Best
Pledge 1% of our profits to disaster relief c-Pet Best
Same great coverage at all premium levels for all ages c-PetPlan
Premium options to fit every budget c-PetPlan
Pre-existing and cured conditions clearly defined c-PetPlan
Claims paid to your human Up to 10 days Up to 10 days c-PetPlan
100% reimbursement option c-PetPlan
0% co-pay option c-PetPlan
Deductible type Annual Annual c-PetPlan
No yearly exam required c-PetPlan
Exam Fee Included for illness & injury c-PetPlan
Prescription medicines c-PetPlan
No (maximum) age limit c-PetPlan
Hereditary Conditions (no restrictions) c-PetPlan
Chronic Conditions (no restrictions) c-PetPlan
Alternative and holistic treatments (no restrictions) c-PetPlan
Waiting period 14 days 15 days c-PetPlan
Waiting period for ligament & hip dysplasia 12 months 6 months c-PetPlan
Death benefits c-PetPlan
Wellness plan option c-PetPlan
Heartworm testing and prevention c-PetPlan
Prescribed Nutritional Supplements c-PetPlan
Annual wellness exam c-PetPlan
Dental trauma & prevention c-PetPlan
Spaying or neutering c-PetPlan
Vaccinations c-PetPlan
Real-time 'pet finder' program c-PetPlan
Refer-a-Pal program c-PetPlan
Custom Mobile APP/Mobile enable c-PetPlan
Pet medical records storage c-PetPlan
Dedicated TrustedPals Pet Advisors c-PetPlan
Pledge 1% of our profits to disaster relief c-PetPlan
Same great coverage at all premium levels for all ages c-Trupanion
Premium options to fit every budget c-Trupanion
Pre-existing and cured conditions clearly defined c-Trupanion
Claims paid to your human Up to 10 days Up to 30 days c-Trupanion
100% reimbursement option c-Trupanion
0% co-pay option c-Trupanion
Deductible type Annual Per condition c-Trupanion
No yearly exam required c-Trupanion
Exam Fee Included for illness & injury c-Trupanion
Prescription medicines c-Trupanion
No (maximum) age limit c-Trupanion
Hereditary Conditions (no restrictions) c-Trupanion
Chronic Conditions (no restrictions) c-Trupanion
Alternative and holistic treatments (no restrictions) c-Trupanion
Waiting period 14 days up to 30 days c-Trupanion
Waiting period for ligament & hip dysplasia 12 months 30 days c-Trupanion
Death benefits c-Trupanion
Wellness plan option c-Trupanion
Heartworm testing and prevention c-Trupanion
Prescribed Nutritional Supplements c-Trupanion
Annual wellness exam c-Trupanion
Dental trauma & prevention c-Trupanion
Spaying or neutering c-Trupanion
Vaccinations c-Trupanion
Real-time 'pet finder' program c-Trupanion
Refer-a-Pal program c-Trupanion
Custom Mobile APP/Mobile enable c-Trupanion
Pet medical records storage c-Trupanion
Dedicated TrustedPals Pet Advisors c-Trupanion
Pledge 1% of our profits to disaster relief c-Trupanion

Who’s behind us?

We’re backed up by a global leader in insurance broking – Marsh.

But when we say they’re ‘behind us’, we mean that – we're leading the way. The humans are working in the background, which makes them feel important, so we'll leave them to it. But us? We just want to make sure that every whisker's looked after.

Want to know more?

We want to tell your human a bit more about dog insurance and cat insurance, so we’ve pulled together some handy things for them to know.

A note from the humans!
(Sigh)

We've included this page to give your human a helpful overview of how dog insurance and cat insurance works. It doesn’t explain everything, and it doesn’t make any promises about our pet insurance plans, or anyone else’s. Your human needs to read full terms and conditions of each pet insurance plan to get the full picture.

Feel free to read our Accident & Illness and Wellness pet insurance plan for your dog or cat.